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Tech Tip of the Day: How to Avoid Phishing Scams Through Text, Phone Calls, and Emails

  • dcoe99
  • Mar 28
  • 2 min read

Why It's Important:


Phishing scams are a common method for cybercriminals to steal sensitive information, such as passwords, credit card numbers, and even personal identity details. Being aware of the signs of phishing can help you protect yourself and your information.


Avoiding Phishing Scams in Text Messages (SMS):


  • Don’t Trust Unknown Numbers: If you receive a text from an unknown number, especially one claiming to be a bank or a government agency, do not click any links or respond.

  • Check for Red Flags: Phishing texts often contain urgent language or threats, such as “Your account has been compromised, click here to secure it.” Always verify the sender by calling the official number (found on their website).

  • Use Two-Factor Authentication (2FA): If possible, enable 2FA for accounts mentioned in texts, so even if someone tries to steal your login info, they can’t access your account without the second verification step.


Avoiding Phishing Scams in Phone Calls (Vishing):


  • Be Skeptical of Unsolicited Calls: If you get a call from someone claiming to be from your bank, tech support, or a government agency, hang up and call back using the official contact number from their website. Never give out personal information over the phone.

  • Look Out for "Urgency" or "Threats": Scammers often create a sense of urgency, saying things like “Your account is about to be frozen, act now!” or threatening legal consequences. Official institutions rarely pressure you like this.

  • Never Share Personal Info: Never provide sensitive information, like your Social Security number, credit card details, or passwords, over the phone unless you're absolutely sure the call is legitimate.


Avoiding Phishing Scams in Emails:


  • Check the Sender’s Email Address: Scammers often disguise their email addresses to look like legitimate ones (e.g., support@paypall.com instead of support@paypal.com). Look for subtle misspellings in the sender’s address.

  • Hover Over Links: Before clicking any link in an email, hover over it to see where it leads. If it looks suspicious or doesn't match the legitimate website address, don’t click it.

  • Be Cautious of Attachments: Phishing emails may contain attachments that, when opened, can infect your device with malware. Only open attachments from trusted senders.

  • Verify via Official Channels: If you receive an email from a service you use but it looks suspicious, verify the content by logging into your account directly through their official website (don’t click links from the email).



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